# Returns and exchanges

If the earrings do not suit or something is wrong with them, message us on Instagram @127.jewelry or call +998 90 127 12 71. We handle exchanges and returns under the Law of the Republic of Uzbekistan “On Consumer Protection”.

## What to prepare

- The phone number used for the order, or details of the purchase.
- A photo of the item if there is a quality question.
- Keep the packaging.

## How to contact us

- Instagram Direct: [@127.jewelry](https://ig.me/m/127.jewelry).
- Phone: +998 90 127 12 71.
- Stores: [Alay Bazaar](https://127.uz/en/stores/alay-bazaar/) and [Flagman](https://127.uz/en/stores/flagman/), daily 10:00–18:00.

Detailed return and exchange terms will be published together with the public offer.

- [Delivery and payment](https://127.uz/en/delivery/)
- [Contacts](https://127.uz/en/contacts/)
- [Public offer](https://127.uz/en/offer/)
- [Privacy](https://127.uz/en/privacy/)

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Returns and Exchanges | 127.uz
https://127.uz/en/returns/